وظيفة Application Support Specialist ( Sales Buzz )

Application Support Specialist ( Sales Buzz ) Ayman Shahin Group Obour City, Cairo

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تفاصيل الوظيفة

Provide troubleshooting assistance for customer orders, account statuses and relevant problems
Provide data and guides to help the sales team
Develop and monitor performance indicators
Manage sales tracking tools and report on important information
Keep record of sales trends
Liaise with account managers to develop specific sales strategies
Stay up-to-date with new product and feature launches and ensure sales team is on board
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Suggest sales process improvements

متطلبات الوظيفة

Proven work experience as a Sales support specialist or Sales support associate
Hands on experience with ERP and CRM systems
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skills
BS degree in Computer Science

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دورات مفيدة للمجال

منهج الثانوية العامة

AAC is going ahead with its expansion plans nationwide, as well as seeking world-class business brand partners. Also, we will continue investing in brand building plans, to gain high visibility for our brands, through implementing efficient marketing prog

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