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German Customer Service Advisor Concentrix + Webhelp New Cairo, Cairo


تفاصيل الوظيفة
  • ● Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • ● Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • ● Manage and oversee the dealership’s workflow and schedule
  • ● Call customers to advise them about service changes or car pick-up times
  • ● Maintain positive customer relationships to ensure repeat business


متطلبات الوظيفة
  • German B2+ to C1 
  • English B1
  • Flexibility With Rotational Shift, 9 am to 8 pm 
  • Fixed Days OFF (Saturday and Sunday)
     
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