The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists!
Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support)
Responsibilities
• Communicate with customers via phone (inbound calls)
• Provide knowledgeable answers to the customers' inquiries
The benefits we offer you:
• Salary up to 10K (Gross)
• KPIs up to 1.5K
• Overnight Allowance up to 1.4K
• Educational Support up to 25K (Quarter Top Performers)
• Loyalty Bonus up to 20K per year
• First Year Profit share up to 9.2K
• Family Medical insurance coverage (Spouse and kids)
• Social insurance.
• Fully-paid training
• High chance to get promoted as you'll be joining our very first waves
• Transportation (Door-to-door transportation starting from
8PM for ladies)
• Annual competitions where winners get to travel around
Egypt and worldwide
Work hours:
• Rotational shifts, rotational days off
• 9 working hours including a 1-hour break
Qualifications
