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Customer Support Agent Nahdet Misr Publishing Group Mohandessin, Giza


تفاصيل الوظيفة
  • Respond to customer queries in a timely and accurate manner, via email, chat or calls .
  • Identify customer needs to guide and help them use product features or troubleshoot issues for reporting.
  • Ensure full and proper documentation of handled cases, actions taken and tools used according to internal guidelines.
  • Follow internal processes in taking proper actions on systems and tools in order to fulfill tasks. 


متطلبات الوظيفة
  • 1 : 5 years of experience 
  • Fluent command in Spoken English
  • Excellent communication skills
  • Excellent Problem solving skills
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