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قناة منصة معارف علي التليجرام الاقوي عربيا .. اشترك الآن

وظيفة English Representative

شركة : Sykes Enterprises

مقر الشركة : Maadi, Cairo


تفاصيل الوظيفة
  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Inform customers about new features and functionalities.
  • Follow up with customers to ensure their issues are resolved.
متطلبات الوظيفة
  • English level from B2 to C1
  • Work from home after 3 months
  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with our industry is a plus
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

دورات تدريبية في هذا التخصص الوظيفي

عن الشركة

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Com
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