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English Technical Support Advisor Sykes Enterprises Maadi, Cairo


تفاصيل الوظيفة
  • Responding to customer’s calls
  • Management and resolve customer complaints
  • Identifying and escalate issues to supervisors
  • Providing product and service information to customers
  • Researching required information using available resources
  • Documenting all calls' information according to standard operating procedures
  • Adhering to defined procedures, standards and performance expectations


متطلبات الوظيفة
  • Fluency in the German Language (B2-C1) is a must
  • Call center experience is a Preferred
  • Graduates
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