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تفاصيل الوظيفة
  • Installing , administrating and configuring operating system such as Windows, Linux, or Mac systems
  • Application software and computer hardware 
  • Troubleshooting and providing technical support to employees
  • Creating and managing system permissions and user accounts
  • Performing regular security tests and security monitoring 
  • Maintaining networks and network file systems
  • Administrate (Microsoft365, Active Directory, DNS, DHCP, WDS, WSUS, File server , antivirus , Printer server and Certificate Authority).
  • Performs as a member of the system administration team to support the installation, integration, optimization, troubleshooting, backup, recovery, modification, and security.
  • Upgrading of IT systems and components to provide services that enable customers to apply IT to business requirements effectively.
  • Distributed new or upgraded software to ensure customers receive current versions of supported software.
  • Manage the Network team and Administration of network components according to corporate strategies.
  • Support and maintain all network connectivity.
  • Support inter-building Communications.
  • Support Datacenter core network.
  • Support and maintain access control and parking systems.
  • Support VOIP telephony access ensuring proper QoS.
  • Monitor the network behavior and report for any abnormal patterns,
  • Discover and pinpoint any bottleneck or broken connectivity.
  • Creating the needed reports ,documents and manuals as needed.
  • Monitoring Communication Lines (SDSL, MPLS and PRI's).
  • Make sure to work as per IT standards
  • Cisco Platforms Administration (Switches, Routers, Wireless)
  • VPN Connectivity (Site/Client) ipsec ,ssl, firewall Technology, antivirus
  • IP telephony system awareness
  • Select and implement security tools, policies, and procedures in conjunction with the company’s team.
  • Delivering new security technology approaches and implementing next-generation solutions


متطلبات الوظيفة
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • 1-2 years of experience 
تقديم على الوظيفة